Welcome to the Wakefield Doctrine (the theory of clarks, scotts and rogers)
From Faithful(ish) Correspondent Misky:
I require assistance in ascertaining which of the three this person might be. Here’s the scene: It’s 36C/97F, and I’ve waited 3 weeks for a new licence plate for my electric car (EVs have a green strip on the plate because we’re allowed to drive into cities without paying tolls). The first plates were lost by Royal Mail. The next set arrived on Tuesday, and so I drove to the dealership to have them fitted (holes drilled; screwed into the bumper; etc). The young man, not willing to work in the heat any longer than necessary, I assume, forgot the steel knobs required so the screws don’t rust. And then I discovered that he’d not removed the plastic protective film on the plates. I rang up the dealership and said, “It’s hot. I’m grumpy. And this doesn’t make me less grumpy. I’m driving to you as I speak, so you can fix this.”
Which of the personality types are happy to do a half-arsed job and consider it as a bloody job well done?
Thank you Misky.
Readers? To start us off, here is our (first) response to Misky (in a Comment/Reply)
the Wakefield Doctrine is for you, not them.
ed. as to the core question: which of the three would be ‘happy to do a half-arsed job and consider it as a bloody job well done?’
(come on…you know this one!)
All three of them.
The ‘answer’ to our Correspondent’s question is to be found in how they relate to her (if such a meeting might be arranged). They will reveal their predominant worldview by how they ‘defend’ their work.
(Hint: one will laugh, another will have a reasonable explanation for how, given circumstances beyond their control, it was not their fault and the last might simply apologize. But… (some of you are insisting) the question is ‘which personality type would not be concerned with the quality of work, insisting it was sufficient’.)
(Two word Hint: the Everything Rule. And, this is not quite what at least 2/3s of you are thinking it is. The inference pertinent to our discussion, not the actual Everything Rule, that is)
The actual and most productive answer to what sounds like Misky’s conundrum is: we can’t tell at this kind of distance. Were we there, at the dealership, it might be otherwise. “Wot? I was just about to enjoy a cuppa of Grey. And a scone, absolutely scrummy, they are. pip pip”
The shortest path to determining one’s predominant worldview is to interact with them in real time. First of all, the eyes:
- direct stare in return, (not necessarily hostile, but way not shy) maybe a disarming laugh; non-direct, constantly looking at anyone observers, or,
- failing that poster on the wall ‘The Customer is always Right (pip pip) or even
- subtle, but minimal eye contact but not shifty, and clearly not defensive or even critical other than to glance to the lower left, then up (NP fans will concur)
With a proper depth of understanding of the three relationships (with the world around them) of the Wakefield Doctrine, one can identify their personality type. And…and most germane to our discussion, by doing so successfully, be in a position to know more about our wayward mechanic than they know about theyselfs.
There is a saying in the field of ‘Decorative Word Arrangement and Proper Story-Setting’ that suggests the author ‘Show, Don’t Tell’.
Tune in tomorrow and we will.
(Question and criticisms in Comments below. (pip pip) And remember! “There are no stupid questions. Only your questions.”*
* a joke lol, come on! ya got to have fun with this thing! besides 1.5 percent of Readers know it’s funny. …and an automative 15 points deducted for not
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